CUSTOMER SERVICE OUTSOURCING MADE SIMPLE

REGI PARK is a business process outsourcing (BPO) company that provides 24/7 live chat support, call center services, and virtual assistant solutions for businesses in healthcare, real estate, eCommerce, and more.

Customer service outsourcing is when a business partners with an external company like REGI PARK. This is to handle customer support tasks. They handle things like answering questions, solving issues, and keeping your customers happy. Your outsourcing partner will manage communication across channels like phone, chat, and email. It’s a cost-effective way to provide excellent support. While allowing your team to stay focused on core business goals.

REGI PARK works as an extension of your team. Our trained agents handle customer interactions across phone, chat, and email. You get professional, reliable support without the overhead. All tailored to fit how your business already runs.

We support businesses in all kinds of industries. That includes legal, home services, finance, healthcare, IT, eCommerce, and more. Our agents are trained to understand the ins and outs of your field. So the service always feels professional and tailored to what your business needs

We offer a range of customer service solutions, including:

• Live chat, phone, email, and SMS support
• Technical troubleshooting and problem resolution
• Social media engagement and monitoring
• Appointment scheduling and lead qualification
• Back-office support like data entry and research

Yes, you can! REGI PARK’s services are fully customizable. From agent availability and preferred communication channels to specialized training for your industry. We’ll shape our support to match exactly what your business requires.

Yes, we do. We have a team of multilingual agents. They can assist customers in different languages. Making it easier to connect with a customers all around the globe.

REGI PARK agents go through comprehensive training that covers customer service best practices, effective communication, and tools specific to your business. We provide industry-focused instruction to ensure they speak your customers’ language. Training doesn’t stop after onboarding—we also provide continuous performance monitoring and quality assurance.

Absolutely. Whether you need extra help during a busy season or full-time coverage around the clock, we offer flexible support options that grow with your business.

No problem—we can scale up fast. If you’re launching a new channel or need extra hands, we can quickly bring in and train additional agents. We’ll scale your support to match your needs.

REGI PARK works effortlessly with top platforms like Zendesk, HubSpot, Salesforce, and many other popular CRM and helpdesk tools.

Absolutely! We use smart AI tools to speed things up, boost our agents’ efficiency, and deliver fast, accurate answers to your customers. Our AI can handle up to 80% of inquiries on its own. But don’t worry, real live agents are always in the loop, ready to jump in whenever needed. It’s seamless, 24/7, and it just works.

Yes, we are. We follow HIPAA and PCI rules to keep your data safe and private, especially for healthcare and finance businesses. Your security is a big deal to us.

We take data security seriously. That means using strong encryption, limiting access to only the right people, and sticking to trusted industry standards. Your information stays locked down and protected at every step.

It’s easy! Just fill out the contact form on our website, start a chat with one of our agents. You can also give us a call at (908) 451-2214. One of our specialists will help you get set up in no time.